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West side Phone and Internet Survey Results

Ryan deserves better internet and phone services!

Internet and phone services are critical in keeping us connected and letting us get on with life. Decades of government cost-cutting, privatisation and corporatisation of our essential services have degraded our phone and internet infrastructure. In 2022, I ran a campaign to get more of Ryan on the NBN upgrade plan, and secured better internet for suburbs like Kenmore Hills. But there are still so many issues that need addressing.

It’s unacceptable that in 2024, so many of us are dealing with the fallout of the botched mobile coverage and NBN upgrades. I know that many across Ryan are living in a digital desert, unable to make a phone call or easily access reliable internet.

Earlier this year, I ran a survey to gain a clearer picture of the experience of internet and phone services in the area to help me advocate for solutions at a federal and local level. 

Over 400 residents across Ryan filled out the survey, many expressing extreme frustrations with their services.

You can read the full 9-page report here.

In the report, I cover the responses we received and make some recommendations for potential steps the government could take to fix these issues on the west side.